Network diagnostics using WinMTR


WinMTR is a computer program that combines the features of both ‘traceroute’ and ‘ping’ in a single network diagnostics tool. To download a WinMTR distribution package, follow the link. Downloading will start automatically.

  1. How to use WinMTR run the program with administrator credentials by right-clicking on the WinMTR icon and selecting the relevant option;
  2. in the ‘Host’ field, enter the domain name or IP address and press Start;
  3. as the number of sent packages (see Sent column) is over 200, press Stop;
  4. press Export TEXT and save the results.

Send the results to the host technical support. In your message, specify your external IP address, which you can find out here.

Send the results produced by WinMTR